富達欣業研發各式軟硬體、伺服器、工作站，並經銷 DELL、HPE、ASUS 等相關品牌之產品，亦擁有創新的AI整合方案，配合客戶的需求及預算，我們提供不同規格的伺服器與工作站，同時我們也為客戶預先裝載作業系統及各式人工智慧相關的學習與應用軟體。
另外，我們也提供使用單位及維修人員有關本公司AI整合方案之教育訓練，使客戶更方便使用AI軟硬體產品，透過此完整的軟硬體AI整合方案，客戶能將專業結合更多元的領域，如Big Data、Public & Private Cloud、教學、研究及不同行業之應用等，並將同時享有最穩定、安全的作業環境與人工智慧帶來的便利、績效與發展！
AI Development Solutions (ADS) includes:
- Server / Work Station
- Operating System (OS)
- Various Software
- AI Training Program
富達欣業股份有限公司ARKO 私有 AI 平台
ARKO Private AI Platform
AI Built for Your Business / Operation
企業／機關內部部署 × 邊緣運算 × RAG 知識庫 × AI 客服整合方案
富達欣業 ARKO 私有 AI 平台 是一套可部署於企業、機關、工廠、內部機房或私有伺服器／工作站中的 AI 應用整合平台，結合 Edge Computing 邊緣運算、AI 大語言模型、RAG 知識檢索、文件問答、AI 客服、知識庫管理、FAQ、SOP 與內部資料管理 等功能，協助企業與機關建立專屬於自己的 AI 系統與智慧助理。
不同於一般雲端 AI 服務，富達欣業 ARKO 私有 AI 平台可將資料保留在企業或機關內部運作，不必將文件、客戶資料、內部 SOP 或敏感資訊上傳至外部平台，更適合重視 資訊安全、資料保護、內部控管與長期維運的單位使用。
所謂 Edge Computing 邊緣運算，即是將 AI 系統放在企業內部、機關內網、工廠現場、內部機房或私有伺服器/工作站中，讓資料能在地端直接完成分析、查詢、回應與應用，降低對外部雲端的依賴，並具備 低延遲、高穩定、資料不外流、可自主控管 等優點。
透過內部部署架構，富達欣業 ARKO 私有 AI 平台可協助企業與機關強化資訊安全、降低敏感資料外洩風險，並提升資料查詢、客服回覆、內部知識管理與人員訓練效率。系統一次建置即可長期使用，無須長期負擔雲端平台月租費 或 系統租賃費，經濟實惠，更適合需要長期經營 AI 應用、即時服務與內部知識累積的單位。
本平台可協助解決企業與機關常見問題，包括：客服人力不足、資料分散難以查詢、員工訓練成本高、產品或政策資訊回覆不一致、內部知識不易傳承、文件資料無法有效利用等。系統可依需求導入 RAG 知識檢索、AI 問答、文件分析、內部知識庫、LINE 官方帳號客服、網站客服串接與後續系統整合 等功能。
本公司私有 AI平台產品等級區分為：
L1 入門型基礎 AI 客服與文件問答適合單一部門 FAQ、產品資料、簡易文件查詢。
L2 標準型多部門知識庫與進階客服適合企業內部知識庫、客服中心、業務支援與教育訓練。
L3 企業型高資料量、高安全性與系統整合適合大型單位、機關、工廠、跨系統整合與高安全需求環境。
富達欣業 ARKO 私有 AI 平台提供完整的 硬體、軟體、AI 模型、RAG 知識庫、系統部署與維運規劃，可依企業與機關需求進行客製化配置。
歡迎 企業、機關、通路商、系統整合商、顧問公司與專案合作夥伴 來電洽詢。
ARKO Private AI Platform
AI Built for Your Business / Operation
On-Premises Deployment for Enterprises / Government Agencies × Edge Computing × RAG Knowledge Base × AI Customer Service Integration Solution
The ARKO Private AI Platform is an AI application integration platform and system that can be deployed within enterprises, government agencies, factories, internal server rooms, or private servers/workstations.
It combines Edge Computing, AI large language models, RAG knowledge retrieval, document Q&A, AI customer service, knowledge base management, FAQ, SOP, and internal data management to help enterprises and government agencies build their own dedicated AI system and intelligent assistant.
Unlike general cloud-based AI services, the ARKO Private AI Platform allows data to remain inside the enterprise or agency environment. There is no need to upload documents, customer information, internal SOPs, or sensitive data to external platforms. This makes it especially suitable for organizations that value information security, data protection, internal control, and long-term system maintenance.
Edge Computing means deploying the AI system within the enterprise, government intranet, factory site, internal server room, or private server environment. Data can be analyzed, searched, processed, and responded to locally, reducing dependence on external cloud services while providing advantages such as low latency, high stability, data privacy, and independent control.
Through an on-premises deployment architecture, the ARKO Private AI Platform helps enterprises and government agencies strengthen information security, reduce the risk of sensitive data leakage, and improve the efficiency of data search, customer service response, internal knowledge management, and employee training.
The system can be built once and used over the long term, without ongoing cloud platform subscription fees or system rental costs. It is especially suitable for organizations that need to develop long-term AI applications, real-time services, and internal knowledge accumulation.
This platform can help solve common challenges faced by enterprises and government agencies, including insufficient customer service manpower, scattered and difficult-to-search data, high employee training costs, inconsistent responses regarding products or policies, difficulty in passing down internal knowledge, and ineffective use of document-based information.
The system can be configured according to requirements and may include RAG knowledge retrieval, AI Q&A, document analysis, internal knowledge bases, LINE Official Account customer service integration, website chatbot integration, and further system integration.
ARKO private AI Platform products are as follows,
L1 Entry LevelBasic AI customer service and document Q&ASuitable for a single department, FAQ, product information, and simple document search.
L2 Standard
Multi-department knowledge base and advanced customer serviceSuitable for internal enterprise knowledge bases, customer service centers, sales support, and employee training.
L3 Enterprise LevelHigh data volume, high security, and system integrationSuitable for large enterprises, government agencies, factories, cross-system integration, and high-security environments.
The ARKO Private AI Platform provides complete planning for Hardware, Software, AI models, RAG knowledge bases, system deployment, and maintenance services, and can be customized according to the needs of any potential customers.